Privacy policy
Last updated 2026.
What we collect
When you submit a form we collect the details you provide — typically your name, company, email address, phone number and website — together with basic technical information such as the page you arrived on, your referring source and any campaign parameters in the URL. We use analytics cookies to understand how the site is used.
How we use it
We use your information solely to prepare and deliver the material you requested, to respond to your enquiry, and to provide services if you become a client. We do not sell, rent or share your personal information with third parties for their own marketing.
Who processes it
Your data may be processed by service providers acting on our behalf — website hosting, analytics, email delivery and customer relationship management. Each is bound by contract to protect your information and to process it only on our instructions.
How long we keep it
Enquiry records are retained for up to 24 months from your last interaction unless you ask us to remove them sooner. Client records are retained for as long as required for contractual and tax purposes.
Your rights
You can request access to, correction of, or deletion of the personal information we hold about you, and you can opt out of marketing communication at any time. Residents of states with applicable privacy laws, including California, have additional rights over the sale or sharing of personal information — we do not sell or share it. Email hello@forward-framework.com and we will respond within 30 days.
Cookies
We use essential cookies to make the site work and analytics cookies to measure performance. You can block cookies in your browser settings; essential functionality will continue to work.
Contact
Questions about this policy: hello@forward-framework.com or (412) 463-2126.